Recent Posts

Staying Safe After a Home Flood

5/23/2022 (Permalink)

Flooded homes on a cloudy day. As water and flood damage specialists, SERVPRO is prepared and ready to serve you at a moment's notice in your home. Call us!

Keeping Safe After A Flood In Your Home

No homeowner wants to come home to a flooded basement or property. The first response when seeing property damage is often to run into your home and salvage what you can, but that is not always the appropriate response. According to flood restoration services in Dublin, CA, flood safety is about remaining calm and following several basic safety tips.

1. Stay Out of the Water

It is best to stay out of floodwater. You never know if the water contains dangerous chemicals or contaminants. Additionally, the flood might be covering electrical receptacles, which can result in electrocution. The best thing to do if your basement or property is flooded is to seek shelter elsewhere and contact emergency services.

2. Turn Off Power, If Possible

If the flood is not drowning electrical outlets, turning off your electricity at the fusebox might be safe. However, if you must walk through water of any depth, it is best to avoid anything electrical and wait for safety personnel to arrive.

3. Wait for Flood Safety Help

Because of the various categories of water, it is best to wait for professionals before doing anything. The pros can help you understand whether you are dealing with clean, gray, or black water. When a flood results from a storm, the water is likely gray or black, which is not safe to enter without appropriate PPE.

4. Focus on Safety

Safety is paramount. You want to ensure your family, including pets, are safe. If the flood is in a basement, close any doors or access points, locking them if possible. If there is no way to seal the affected space, consider taking your family and pets to a friend or family member's home.

Flood safety is about avoiding the potential dangers of floodwater. It is typically best to avoid contact with the water and wait for help to arrive.

Pass Your Puffback Problems to the Pros

5/21/2022 (Permalink)

Truck from a restoration company While no one wants to experience puffback you’re not alone if you have a problem. Call SERVPRO for more information!

Send Your Puffback Issues To The Experts

Puffback damage occurs when an oil furnace or heating system doesn’t ignite properly. Smoke and soot “puff back”, ending up in the air and over items in connected rooms. This leaves oily and grimy residue on items that need to be cleaned. If you should experience this problem for your property in Dublin, CA, you should notify the fire department as there may be fires due to an explosion. You should evacuate the building until you get word that it’s safe to return to the building.

Considerations for Cleanup of Puffback Damage

It’s important to hire a commercial restoration services provider for cleanup for the following reasons:

  • Smoke and soot removal cannot be accomplished by DIY cleaning methods or janitorial services. Traditional cleaning approaches may worsen the damage to items in the building, leading to permanent damage.

  • Furnace puffback can spread over large areas, leaving dirty in hard-to-reach places. Special equipment and techniques are necessary to prevent soot and odors from being embedded in interior surfaces.

  • You cannot paint over oily residue.
  • Some interior surfaces, such as glass and metal, may corrode or deteriorate if exposed to smoke and soot longer than a certain amount of time.

  • Additionally, the pros bring the knowledge, wisdom, and tools to bring your property back to pre-puffback conditions as quickly and as efficiently as possible.

Other Things To Know

If you need to file a claim, your insurer will prefer to work with professionals when it comes to restoration. A puffback problem is a sign that your furnace is in need of repair. Call a certified technician to evaluate your system and make repairs. Regular maintenance and checkups in advance can also help you avoid heating system issues that lead to puffback damage in the first place.

While no one wants to experience puffback you’re not alone if you have a problem. In the event of a problem, notify emergency authorities, a certified technician, and a restoration services company to deal with the aftermath. It’s strongly recommended that you pass your puffback problems to the pros!

3 Main Components of a Commercial Sprinkler System

5/16/2022 (Permalink)

Automatic fire extinguishing system Fire alarms and fire extinguishers also provide solid results, but only sprinklers have the ability to stop an incipient fire at all hours of the day

The Three Major Components of a Commercial Sprinkler System

When it comes to fire prevention for a commercial building, few devices have more potential impact than a fire sprinkler system. Fire alarms and fire extinguishers also provide solid results, but only sprinklers have the ability to stop an incipient fire at all hours of the day and night. While the installation and maintenance of these systems are complex and technical, the main components can be distilled down to three essential components.

1. Piping

The installation begins with placing a network of piping in the critical areas of a facility. This carries water to where it might be needed should a fire break out. This is in the case of a wet fire system, which uses water for fire suppression. Some contractors use a dry system, which carries compressed air or different substances such as foam through pipes. The piping also includes secondary components such as an alarm valve and a stop valve.

2. Fire Sprinkler Heads

This is where the water (or other substance) emerges from the piping. They are designed to activate when they sense heat at a certain triggering temperature. They have many features that make them safe and ensure that they will not prematurely activate.

A fire sprinkler cleanup becomes necessary after the sprinkler heads activate. A local fire mitigation team in Pleasanton, CA, will come out to clean up the water damage caused by the release of liquid or other substances. This typically entails water removal and drying by trained technicians.

3. Alarm System

When the sprinkler heads release water, an alarm system will activate to notify anyone in the building. The alarm will usually be a combination of loud noises and flashing lights.

A fire sprinkler system is made up of several critical components. When these operate correctly, they provide strong protection in the case of a fire.

3 Tips To Help You Develop a Comprehensive Continuity Plan and Keep Your Business Going After a Disaster

4/26/2022 (Permalink)

Paper with words BCP Business Continuity Plan It is vital to be prepared for potentially harmful eventualities. It helps minimize impacts like storm damage.

3 Ways To Create A Comprehensive Continuity Plan And Keep Your Business Running After A Disaster

In the wake of a catastrophe like a hurricane or flooding, operations can stall or even grind to a halt as you try to deal with contacting insurers, a professional cleanup and restoration service in Pleasanton, CA, and other key personnel, filling out the appropriate paperwork and completing other urgent tasks. Having an in-depth business continuity plan in place ahead of disasters can help prevent this and ensure your business continues to run or returns to functioning in as speedy a manner as possible.

1. Create a Thorough Contact List

A key component of any continuity plan is a list detailing how to reach important people in the wake of a crisis:

  • Insurance agents
  • Backup site providers
  • Contractors
  • Emergency responders
  • Plan administrators

You should also have a communications plan so you can prioritize who to reach out to. The faster you can get in touch with those you need to, the faster you can set the wheels in motion to begin mitigating setbacks.

2. Include an IT Disaster Recovery Plan

With the importance of digital tools and applications, the value of having a strategy for quickly getting online tasks back up again after a disruption cannot be overstated. This includes having data backups in a secure and accessible location, manual workarounds, an avenue to recover files from a separate site in case the primary one shuts down completely and digitized copies of hard documents with security controls in place.

3. Perform a Proper Evaluation

Going over your plan and testing the main parts of it will help you identify and correct any kinks or holes. You want to make sure your teams are ready to implement it and that it works. It is also crucial to continuously evaluate the plan regularly so you can incorporate new improvements.

It is vital to be prepared for potentially harmful eventualities. It helps minimize impacts like storm damage. Constructing and assessing a business continuity plan ahead of time can aid you in bouncing back from a major blow and save you a lot of hassle.

What To Do About That Beeping Smoke Alarm

4/20/2022 (Permalink)

smoke detector with white smoke and red warning light One of the most important security devices in your home is your smoke detector. An early warning can help you avoid fire damage to your property.

What Should You Do If Your Smoke Alarm Is Beeping?

It's easy to get annoyed when you hear an unpleasant beeping sound in your home in Dublin, CA. In most cases, though, your fire alarm is trying to send you an important message. Here are some of the things you should do when you hear that persistent ding.

Reset the Smoke Detector

Try resetting your fire alarm to see if that resolves the repeated tone. You will need to:

Remove it from its brackets.

Turn off the power source or remove the battery.
Hold the test button for 15 to 20 seconds.
Replace the battery and reconnect power.

Change the Batteries

If resetting doesn't help, your detector may simply need new a new set of batteries. Replace them with fresh ones, and if you no longer hear the beeping, this likely was your issue. You should regularly change the batteries even if you don’t hear the chirp yet in order to avoid any unexpected issues.

Often people choose to change the batteries when they change their clocks during daylight savings time to ensure they remember to do so twice a year. However you choose to remind yourself, it is important to switch them out at least every six months. If you fail to keep your smoke detector up to date and it doesn't issue its warning beeps, you could find yourself in a disastrous situation.

Replace It

You've tried resetting the alarm and changing the batteries to no avail. If your issue is still not resolved, it may be time to replace it altogether. These devices are not designed to last forever. Once it is over ten years old, you should invest in a new smoke detector.

Your fire alarm is one of the most important safety devices in your home. It offers an early warning that could help prevent extensive fire damage or smoke damage to your property that requires emergency restoration services. So when you hear that annoying tone, don't ignore it. Try these tips to get it resolved.

What To Do With Flooded Carpeting

4/13/2022 (Permalink)

Restoration machines are drying out a house with water damage The drying equipment we use at SERVPRO is top of the line in the restoration industry. Call us when you need it!

What Should You Do With Flooded Carpeting?

After a pipe break or other water damage event in your Pleasanton, CA, home, there will be much to deal with. Soaked carpets are a major issue and can lead to mold growth if not addressed properly.

Composition of Carpeted Floors

If you decide to keep some or all of the flooring that has been affected by a flood, it is important to make sure the entire floor is fully clean and dry. The following are the three main components of a carpeted floor:

  • Subfloor
  • Padding
  • Carpet

The subfloor is simply the flooring over which the carpeting is installed. The subfloor is often plywood, but can be concrete. The padding is the soft, foamy layer between the carpeting and the subfloor.

Drying Carpeted Floors

Simply drying the carpet is not enough to ensure mold growth and other issues won’t occur. A professional restoration service may be helpful in more severe cases, but in some situations you can dry the area yourself. If the flood water is clean, such as from a pipe break, you can keep the carpeting and the padding. If the water is contaminated, you will need to discard the padding and sanitize or replace the carpeting.

To ensure the whole floor is dry, pull up the layer of carpeting and check on the padding. If the padding has been wet for more than a day, it is a good idea to replace it as it may already be harboring mold. Otherwise, try using a wet/dry vacuum to suck up the moisture.

If you can’t get the padding fully dry, replace it. If the subfloor is also wet, the wet/dry vacuum may be able to extract much of the moisture. You can dry out the remaining moisture by running a dehumidifier or fan in the area. The carpeting itself can dry in the sunshine or with the help of a wet/dry vacuum.

Dealing with carpet after a pipe break or other water damage event can be tricky. Remember to act quickly to prevent mold growth and make sure everything is clean and dry before completing the restoration process.

Hidden Mold Locations in Commercial Facilities

3/21/2022 (Permalink)

Mold in a wall cavity Mold growth does not always occur in obvious places. All the fungus needs is a dark and moist surface with organic nutrients.

Hidden Mold Spots In Commercial Buildings

Mold growth does not always occur in obvious places. All the fungus needs is a dark and moist surface with organic nutrients. Unfortunately, most parts of a facility include these ingredients. You should thus regularly check your Dublin, CA, property for signs of the fungus. Mold commonly appears in the below areas, so be sure to inspect these locations vigilantly.

1. Wallboard

A flood or leak can quickly soak the wallboard in your building. Even condensation can create the moisture that encourages the spread of mold. If you remove the excess water in your building within two days, you may be able to salvage the wallboard. However, if the water physically damaged the wallboard, you will have to discard it.

2. Paper

You probably have storage rooms full of paper documents. Perhaps the paper is piled up in your hallway or closet, as well. Many of these locations feature the high humidity that mold loves. A leak that soaks these papers could cause mold growth, as well. Any papers that have been wet for more than 48 hours may require professional drying and cleaning. Papers that were exposed to the water for two days or fewer should be dried and photocopied before you discard them.

3. Ceiling Tiles

The tiles in your ceiling are fairly porous. This means they absorb the dirt and moisture that mold needs to grow. During your inspection, pay special attention to the tiles above HVAC vents. They often accumulate more moisture since they are in a humid part of the building. Tiles may also sustain water damage following a roof or pipe leak. Stains are evidence that the tiles have gotten wet. Any stains that you discover during your inspection should be investigated right away. If you find even a small amount of mold on your property, call restoration and cleanup professionals immediately. They can clean the affected areas and help prevent future mold growth.

Making a Solid Inventory System for Your Business

3/16/2022 (Permalink)

3d rendering file in database - laptop with ring binders It's a good idea to create a thorough inventory of your business's items before you face a disaster and need to hire remediation professionals.

Creating A Reliable Inventory System For Your Company

It's a good idea to create a thorough inventory of your business's items before you face a disaster and need to hire remediation professionals. This is the best way to protect your high-value items. It is also an easy way to speed up the insurance claim process. Here is how you can make a complete inventory that doesn't overlook anything.

Take Pictures

Take pictures to show your agent and chosen remediation company, such as SERVPRO. Including close-ups of serial numbers, manufacturer's tags, receipts, and warranties. This lets them know about any unique features they need to watch out for when performing a restoration. The items to take pictures of include:

  • Televisions
  • Media players
  • Furniture
  • Computers
  • Appliances

Make a Game Plan

When making an inventory, you are documenting all of your valuable items. Obviously, this is something that you might not be able to do in a day. Instead, try to dedicate a few hours each week to working on this list until it is complete.

Download an App

Once you've documented your items, you are going to have hundreds of pictures to organize. The best thing you can do is download an inventory app. These let you organize pictures, create descriptions for your items, scan barcodes, and estimate values. Most will also let you save your list as a PDF so you can easily share it with your agent and speed up the insurance claim process.

Store It in a Safe Place

You can always print out a list and store it the old fashioned way in your Pleasanton, CA, business' file cabinet. Just keep in mind that doing this could result in it getting damaged in a disaster, so it is better to store it off-site or in the cloud to keep it safe.

Seeing your business get damaged is a stressful time. To minimize your stress, create an inventory that you can easily give to your insurance agent and speed up the insurance claim process.

Regular Inspections Help You Avoid Plumbing Problems``

3/4/2022 (Permalink)

Technician fixing an hot-water heater As water and flood damage specialists, we are prepared and ready to serve you at a moment's notice. Call us when you need it!

Inspections On A Regular Basis Can Help You Avoid Plumbing Issues.

Do you remember the last time you inspected the plumbing in your Murfreesboro, TN, building? If not, it's time for a checkup. Over time, your pipes can break down, leak or corrode and put you at risk for plumbing problems. Regular maintenance is the key to prevention.

Main Areas To Inspect

During your maintenance inspection, be sure to look at the main areas:

  • Pipes
  • Drains
  • Valves
  • Water heater

It's also a good idea to check any areas that have given you trouble in the past.

Leaks and Corrosion

Undetected water leaks can cost you thousands on your water bill. Look for signs of active leaks, including puddles, moisture and water spots. Keep an eye out for mold or mildew, which are indicators of moisture.

Corrosion on your pipes might mean they are nearing the end of their useful life. A corroded area can lead to a broken pipe. Repair and replace damaged fixtures as needed and clean lime scale from faucets and shower heads.

Drains and Backflow Testing

Slow or clogged drains should be cleared. Consider a camera inspection if you cannot clear the drain. There may be root growth or other plumbing problems.

Commercial buildings are required to have backflow prevention devices and backflow testing once a year to prevent contamination.

Shutoff Valves

Check all safety and shutoff valves and replace broken ones. Valves that are correctly working ensure you will be able to turn off the water at the source of a problem instead of shutting off the whole system at the water main.

Water Heater

Make sure your water heater is operating safely and at the correct temperature. Check overflows and safety valves and immediately address any repairs.

Water Pressure

Water pressure should stay between 40psi and 80psi. Multi-level buildings may have high pressure on the lower levels, while the pressure drops on the higher levels.

If you find water damage and need help with remediation, you can call a professional restoration company to assist with cleanup and repair. Regular maintenance and inspection will help you avoid major plumbing problems.

Using an Ozone Machine To Counteract Cigarette Odor

2/14/2022 (Permalink)

Smoke inside of a home The treatment for cigarette smoke in your home may take anywhere from a few hours to a few days, depending on the size of the affected space.

To Combat Cigarette Odor, Use An Ozone Machine

Smoking cigarettes indoors can cause a lot of problems. Not only can it be a fire hazard, it can also envelop your home in a stale odor that is hard to remedy. Getting rid of the smell is not completely impossible, though. A professional smoke remediation company may use an ozone machine for home deodorization. The molecules attach to smoke particles and neutralize them. Within a few steps, the odor can be gone.

1. Machine Placement

An ozone generator is placed in the area that needs remediation. If the whole house is plagued by the smell, it may be placed in a central location. Because ozone is heavier that regular air, technicians in Pleasanton, CA, will likely place the machine on the second story of a two-story home. Once the machine is placed, it can be started.

2. Air Flow Assistance

If only one room needs home deodorization, the room can be sealed so that the ozone stays in the affected area. If the whole house needs treatment, however, air flow must be created so the ozone can infiltrate your entire home. Specialists may use fans, your central air system ducts or a combination of the two to make sure the ozone reaches all the places it needs to reach.

3. Treatment Completion

The treatment for cigarette smoke in your home may take anywhere from a few hours to a few days, depending on the size of the affected space. Once it is complete, the machine is turned off, and the ozone is allowed to dissipate, which can take several hours. Once that happens, you and your family can return to your home.

The process of home deodorization is pretty straightforward but usually requires professional help. Enlisting certified experts to take care of your cigarette odor issues can improve the smell of your home and help everyone who enters breathe cleaner, fresher air.