Recent Posts

Kind and Courteous

11/29/2021 (Permalink)

SERVPRO of Pleasanton/Dublin is available 24/7-with a licensed and certified water damage technician available to dispatch. We provide home owners and business owners with emergency water damage services, covering a range of flood damage emergencies. We believe in providing quality, courteous and professional services to return your home or business back to its preloss condition. We handle everything from water extraction, structural drying and cleanup, to rebuilding.

SERVPRO techs are fully equipped when they arrive to provide water removal and cleanup service. No job too large or small for this crew.

Our technicians are very understanding and sympathetic of the inconvenience you are experiencing and are well equipped to handle all of your water damage restoration questions.

We be in constant contact throughout the process to ensure you are well informed and to get the job done as quickly as possible. You can expect our technicians to be knowledgeable, kind and courteous from start-to-finish.

Sewage Cleanup

11/29/2021 (Permalink)

Sewage Cleanup and Removal

SERVPRO of Pleasanton/Dublin specializes in sewage damage cleanup to keep you and your loved ones safe. Sewage damage contains high amounts of harmful bacteria which pose serious health risks associated to you and your loved ones..  It’s important that you do not try to clean up a mess from broken pipes that are connected to a sewage line. Coming in contact with raw sewage can cause disease, can destroy your valuables and cause severe damage to your property. Only trained professionals with the right equipment should handle sewage removal.

Our certified restoration technicians are trained to clean, disinfect, and sanitize your property’s sewage damage, minimizing the risk of health hazards or further damage. We can remove, clean and repair the affected areas of your home or business. So, the next time you are in need of such services, call SERVPRO of Pleasanton/Dublin at 925-426-2302.

3 Simple Microwave Maintenance Methods

11/18/2021 (Permalink)

A home with fire damage A fire can occur by little things in your home. Keep your kitchen clean and follow fire safety tips, the best way to deal with fire is to avoid it.

3 Easy Microwave Maintenance Techniques

Microwaves can be easier and faster to use than most other kitchen appliances, but many types of food tend to spatter inside. Use of specialized covers or covering food with a paper towel can reduce spattering. If the inside of this appliance still ends up messy or you notice a smoke smell while preparing food, try these three methods to maintain the microwave.

1. Clean the Appliance

Reduce odors by regularly wiping out the inside and outside of the appliance after cooking food. Use a damp paper towel or washable cleaning cloth to remove food particles and spatters. Be sure to wipe down the inside of the door and the seal.

2. Steam Clean

If the smoke smell continues, and water isn't cutting through caked-on food, heat two cups of water with two tablespoons of vinegar in a microwaveable bowl for five minutes. Drop a toothpick in the bowl to prevent the mixture from boiling over. Leave the door shut for several minutes after boiling to allow steam to soften spatters. Carefully remove the hot bowl and turntable and wipe out the interior. Hand wash and dry the turntable tray before putting it back in the appliance.

3. Replace Filters

An over-the-range microwave may have a vent grill equipped with a charcoal filter to absorb pollutants and filter out offensive smells. The filter pores accumulate debris until it can no longer clean and re-circulate air. Replace the charcoal filter every six to eight months. Clean the grease filter by removing this component and soaking it in hot water and ammonia-free detergent. Scrub the grease filter and allow it to dry before re-installing it in the appliance.

These tips are intended to reduce smoke smell and other undesirable cooking odors. Keep your kitchen clean and follow fire safety tips. If a fire results in damage, hire a mitigation and restoration service located in Pleasanton, CA.

How To Fix a Noisy Water Heater

11/18/2021 (Permalink)

Hand attaches hose to a home water heater to perform maintenance Over time, extensive sediment buildup can cause your water heater to overheat.

How To Repair A Noisy Water Heater

A noisy water heater may be a concern for many homeowners in Dublin, CA. The noise itself is not detrimental, but the underlying cause of the disruption can damage your heater over time. Fortunately, the solution is often simple and straightforward.

Understand the Culprit

Over time, minerals from calcium and lime can accumulate inside the water tank, creating a sediment buildup. Sometimes water becomes trapped at the bottom of the tank under this sediment layer. As the water heats up, it bubbles. When the water breaches the sediment layer, you hear a loud noise.

If the noise does not bother you, you may decide to ignore the situation. However, sediment buildup can cause your water heater to overheat, which can compromise the heater’s structural integrity. Eventually, this problem can result in cracks and potentially damaging leaks.

Address the Problem

To help prevent leaks, potential water damage and the need for extensive cleanup efforts, you should promptly address a noisy heater by completing a water heater flush. To accomplish this task, complete the following actions:

  • Turn off the both the heater’s power supply and the cold-water supply valve
  • Connect a garden or yard hose to the drain valve
  • Open the valve and the pressure relief valve of the tank
  • Allow the water to drain completely from the tank

To flush out additional sediment, you may want to open and close the cold-water supply valve several times. Once you complete this step, you should see clear water draining from the end of the hose.

Complete Routine Maintenance

Sediment buildup is a common problem. To minimize noise and the risk of overheating, it’s a good idea to routinely flush your heater according to manufacturer recommendations. This may prolong the life of your water heating system, helping you save money in the long run.

A Manageable Problem

Over time, extensive sediment buildup can cause your water heater to overheat. This, in turn, may result in catastrophic tank cracking and extensive water damage. For this reason, every homeowner should address a noisy heater as soon as possible.

Cleaning Up Your Contents After a Flood

11/18/2021 (Permalink)

Specialist are cleaning water damage in a business When your business requires flood damage repair and restoration, our crew is here to help! We're standing by 24/7 to respond to your emergency.

Cleaning Your Flooded Contents

After the water is gone and sometimes after the property has been repaired, flood damage can leave one hard to handle effect in the form of a stale, musty odor. The remaining musty smell is unsavory to deal with, but it could also be a bad sign that your flood cleanup efforts aren’t quite done. Such smells often indicate subtle remaining moisture from black water or even sewage loss that can lead to mold growth. If you are dealing with the aftermath of flood water damage in Pleasanton, CA here are a few tips to get rid of musty smells.

Get Rid of the Moisture

Getting rid of a mildew smell in your carpet often comes down to simply ensuring the source of the water damage smell has been fully removed. Mold remediation experts can help by inspecting for lingering leaks and mold issues. Once you ensure everything is dry and water damaged carpeting is removed, you’re ready to move to the next steps.

Drying and Treating

Once the immediate water damage and mold issues are addressed, you’ll want to:

  • Treat the carpet with a cleaning solution. A homemade one involves mixing a cup of vinegar and two cups of warm water in a spray bottle. Spray it onto the carpet lightly, being sure not to oversaturate and trigger mold growth.
  • Pour baking soda over the treated areas. Baking soda is known for absorbing odors. Let it sit on the area overnight then vacuum it up.
  • Clean the air. Your circulating air can be cleaned just like a saturated item. Try some homemade deodorization by placing bowls of white vinegar or clean cat litter around the effected space. Both are known for lifting odors.

If you’ve tried it all and find mold growth and smells still lingering, it may be time to call in the experts at your local flood remediation company to help you get the fresh, clean-smelling space you had before.

Mid Summer Rain!

10/10/2021 (Permalink)

Drywall has been removed on a storage room, drying equipment placed inside storage room Commercial water damage

This hospital addition was under construction when a summer rain hit over the weekend and flooded this construction site. The rain came through the unfinished metal roof damaging the drywall. This of course stopped all forward progress until the structure could be dried.

We set containments to ensure the safety of the hospital patients and placed the necessary equipment needed to dry the structure as safely and quickly as possible. 

Containments are very important and can play a huge role in Fire, Water and Mold Damage Restoration Losses. A Containment is placed to control the environment, minimize the workspace and/or to keep something that can potentially be harmful under control and to avoid cross-contamination. 

Accidents happen and when they do SERVPRO of Pleasanton/Dublin is here when you need us! We are available 24hrs a day, 365 days a year.

The Importance of a Home Escape Plan

10/6/2021 (Permalink)

A home destroyed by fire Sometimes the damage from fire is so severe we simply can't save anything, however, here is SERVPRO ready to help.

The Value Of Having A Home Escape Plan

Preparing for a fire may seem simple but having a set plan for evacuating your home in Pleasanton, CA, can save your life and the lives of your family members. Not matter how small the fire appears to be, fire damage specialists recommend immediate evacuation. The American Red Cross outlines a model fire escape plan to help keep a bad day from becoming your worst day.

1. Install smoke alarms. Every bedroom and at least one communal area in every level of your home should have a smoke alarm. For a two-story, five-bedroom home, this means you should have at least seven smoke detectors. Test the batteries in each device monthly and replace all the batteries at least once a year.

2. Discuss escape routes. Have a family conversation about what the smoke alarm sounds like and what to do if it goes off. Your emergency escape plan should include backup paths from every room just in case the quickest path is blocked.

3. Have a meetup plan. Pick a location outside your home where family members will meet if they are separated during the fire. Have a secondary place or a point of contact in case someone cannot get to the meetup area. Teach children how to call 9-1-1.

4. Practice the plan. Once you have a solid fire escape plan, practice it at least twice a year. This increases the chances of muscle memory overriding the stress inherent in an actual emergency.

5. Stop, drop and roll. Discuss with your family what to do if they or their clothing come in contact with the fire. Incorporate the stop-drop-and-roll method of putting out these smaller fires into your emergency preparedness practice sessions.

As unpleasant as the thought of a home fire in Pleasanton, CA, may be, it is important to know what to do in case such an event ever occurs. By having a fire escape plan, discussing it with your family and giving yourselves regular fire drills, you can be more prepared to face it if it happens.

The Importance of a Fire Evacuation Plan

10/6/2021 (Permalink)

Fire safety plan Every person who works in your building should have a clear path to the outside if the building catches fire.

The Importance Of Having A Fire Exit Strategy

All business owners hope that they never have to worry about a fire breaking out at their company. It’s important to think about your contingency plan for your business in Dublin, CA, however, just in case a fire does occur. Before you consider what to do about your building or when to call fire restoration specialists, you must think about the people in your building. How do you plan to evacuate them if your building goes up in flames?

1. Mapped Evacuation Routes

Every person who works in your building should have a clear path to the outside if the building catches fire. Your evacuation plan must map routes to the doorways that get the most people out in the least amount of time. It is also a good idea to have a contingency plan so that people in each section of the building have a backup route in the event that their planned path becomes obstructed during the fire.

2. Assigned Duties and Responsibilities

In every emergency, there are tasks that must be completed. Someone has to initiate the evacuation. Someone has to be in charge of handing out equipment or respirators as needed. Others need to be tasked with making sure everyone in their area, including guests and those who require special assistance, has proceeded along the evacuation route. The chain of command in emergency situations has to be clear, and everyone needs to know what his or her responsibilities are.

3. Organized Accountability

When people walk out the door, they need a designated meeting area that is close enough that everyone can arrive in a timely manner but far away enough to be safe and out of the way of emergency response teams. It is a good idea to take a staff roster and guest log with you when you leave the building so that you can check those present against it and confirm everyone evacuated.

Everyone at your company in Dublin, CA, needs to know what to do in case of a fire. Having a contingency plan can save lives.

3 Reasons to Hire a Certified Mold Remediation Company

10/6/2021 (Permalink)

Two trucks from a restoration company SERVPRO is the best option when you have any mold damage, we are a certified mold remediation company, our works are guaranteed.

Three Reasons To Hire a Mold Removal Expert

There are several reasons to hire a certified mold testing, cleanup, and restoration service. In general, these companies are more likely to be aware of best practices for every stage of the remediation process. There are several types of mold certification a company may hold. Two industry standards include the Institute of Inspection Cleaning and Restoration Certification and the Association of Mold Professionals.

Here are three major reasons why a certified mold remediation company should perform mold testing and cleaning in your home.

1. Insurance companies prefer to work with certified mold services. Companies that hold certifications for mold remediation are likely to follow established industry standards, maintain liability and workman's compensation coverage, and may be bonded for mold remediation. This makes these services less risky service providers from the perspective of home insurance companies.

2. Saving money in the short run may lead to larger problems over time. You may be tempted to perform a DIY home mold test, but these tests usually return inconclusive results. It is best to have certified experts resolve the mold problem in your home as quickly and effectively as possible, before contamination intensifies or spreads.

3. A certified company has resolved mold problems before. Services that lack mold certification may claim that they are equipped to handle mold testing, containment, and cleanup without ever having resolved a mold issue. The same is true for most homeowners. Trust in the experience and training of a certified company.

If you are concerned about the presence of mold in your home, contact certified mold experts located in Pleasanton, CA. IICRC, NAMP, and other mold remediation certifications indicate that a company is knowledgeable and experienced when it comes to safely getting rid of mold in a residential setting. You may also want to seek out an operation certified by the Better Business Bureau for the best service.

Leaky Sink Pipe!

9/8/2021 (Permalink)

A kitchen with a leak Leaky pipe kitchen.

There's A Leak In The Sink Pipe!

Received a call about a leak in the kitchen. Arrived to find the kitchen was flooded because of an over tightened pipe under the sink. After some quick work we were able to salvage the cabinets but unfortunately the flooring had to go.  

Short-Term Repair Options

Pipe Repair Clamp

This product has got two metal plates with a rubber sheath. Place the plates over the hole and around the pipe, then tighten them together with screws. If the rest of the pipe is not plagued by leak, this repair clamp could even go as a long-lasting solution.

Hose Clamp

Before calling in a plumber in this situation, you may consider hose-claps as a very easy and temporary fix. Try duct or electrical tape; wrap it around the leaky part a few times. Now attach hose clamps at both ends of the tape. Instead of tape, you can also use a patch of rubber found in old garden hose or bicycle’s inner tube to cover the leak and a part a few inches around it. You may need to use one or more clamps depending on the size of the hole. But don’t think it will last for long. Repair the pipe as soon as possible.


To seal off a leak in the water pipe, you could use C-clamp. Place a piece of rubber cut over the hole, then put a wood block over it. Now install the clamp and keep tightening until contact is made with the wood block. Turn the water on, once the clamp is tightened.


This putty has two-part stick that you can buy from any hardware store. It is very easy to use for anyone to plug the pinhole. Clean the leaky section of pipe and allow it to dry. Knead the two Epoxy materials together. Then apply a chunk of putty into the hole and around it. As the putty is hardened after an hour, turn the water back on.

While kneading and applying Epoxy, don’t forget to put on a pair of gloves.

When it comes to water damage it is so important to start the drying process immediately, Do not attempt to fix it yourself to save money. Call the professionals and have it done right, the first time.