What our Customers say...
We had a water issue in our house and we called Carlos (from SERVPRO of Pleasanton/Dublin) and he agreed to come immediately (Sunday). He looked at the job and explained how will he remove the water and how long it will take. Since its weekend so charges were more than normal which I believe was a fair ask.
Carlos and his colleague finished the job on time and later on John Ron also joined them to help. John also came out after few days to take a look and confirmed everything looks fine and its all back to normal.
I like their professionalism, punctuality and friendliness, Would highly recommend them anytime!
John Ron came and was informative, removed hardwoods, moved refrigerator, and stove, cleaned up and did an excellent job, I would highly recommend him and the service.
John, Carlos and Carlos were awesome. Professional, responsive and incredibly helpful. I highly recommend them!
Jon Ron was very nice and took great care to make sure work started quickly.
SERVPRO has been SUPER helpful and we have been satisfied with their services!
We've had a few unfortunate water intrusions this year but they are super responsive and have helped where necessary!
Carlos was very responsive and professional. We discussed options, and he was a pleasure to deal with. I will definitely call SERVPRO again.
Just wanted to jump on and give a huge shoutout to SERVPRO of Pleasanton and Dublin. We realized we had a huge water leak in our kitchen Friday around 5:00 and called them not knowing what to do. They came right out. We wanted to do our own repairs and Carlos walked us through exactly what he would do even after realizing it wasn't going to be a job for them. He truly cared and went above and beyond for us. They are knowledgeable and professional. We are so thankful for them! He even offered to help give us advice while we do our repairs. If you want to support a locally owned business who actually cares call them!
I contacted SERVPRO and right from the start, the office manager put me at ease and explained the entire process and answered all of my questions. Jenni Bucedi, I can't thank you enough for keeping in touch with me, confirming my appointments, and even stopping by to pick up my payment. I also want to thank Jon Ron, who did the actual mold removal/cleaning and sanitizing all my windows. Ron was professional and his work was amazing!
John Ron showed up promptly on schedule and thoroughly investigated our mold and potential causes. He was courteous and professional, offering to cover shoes and wear a mask before entering. Great service!
Super happy with SERVPRO of Pleasanton/Dublin I have been using them for over 3 plus years and they are always responsive and take our emergency with priority. Carlos has great customer services, and provides very good details of the work they do. Company provides fair pricing and the quality work is always professional.
Carlos and his team are great and have gone above and beyond in performing their work. They are professional and have high business ethics. Throughout the process, they were excellent in explaining to me the cleaning and restoration process, and drying the wet area with minimal damage. At the end of the job, they have also done a final round of checks to my satisfaction.
I am so thrilled with the work SERVPRO did at our home. My wife and I came home from a vacation to find our water heater broke and flooded our home. We did not know what to do so we hopped online and found SERVPRO. They were quick to respond and had someone helping within the hour. They really put our minds at ease and took care of us! Thank you Chris & Carlos as well as office staff for taking care of everything.
Very professional service! If I ever experience a leak again, I'll save my hardwood floor and a ton of money by calling SERVPRO.
The team at SERVPRO offers remediation services that you can have confidence in. They view remediation in a true sense and do what they can to go above and beyond to only re-mediate the damaged materials.
I've referred several of my customers to SERVPRO of Pleasanton / Dublin who were in need of restoration services and never been disappointed by their performance and quick response to emergencies.
We highly recommend SERVPRO. We had a water leak and needed help right away. Carlos was here in no time put the equipment in place to solve our problem. He was very responsive and came back to check on the wall in the evening and early in the morning, until he was certain the problem was solved.
Everyone I dealt with from my first phone call until the last service were polite, professional and patient!
Every technician was very professional and helpful and we would definitely recommend SERVPRO to anyone.
We are very pleased with the quality work you did. Thank you so much!
Thank you for coming alongside of me with your service. I went from feeling numb, to a bit overwhelmed and then calm due to the confidence of your team. I am confident that I can now reassemble my kitchen and enjoy my new dishwasher.
Thank you so much for coming out and making quick work of our mess!
Thank you for your help. Much appreciated.
Thank you so much for such a quick response. We appreciate all of your hard work!
We have used SERVPRO on multiple projects for our facility, always a job well done.
Great customer oriented, they know who the customer is!
They were awesome, knowledgeable and helpful. Thank you for an awesome job and a special thank you for Greg and Jake.
Very kind and caring about a job well done. Greg was amazing and Barry and Yolanda were always extremely helpful.
Excellent work. Greg was professional and kind. I would definitely recommend Greg and SERVPRO.
Thank you for getting out here so quickly and taking care of our pool house!
I can't believe it happened again, thanks for getting out here and fixing it again!
Fantastic job. Thank you for all of your help.
Perfect, thank you so much!
Thank you SERVPRO!
Very helpful, great job all around.
Great job. All 10's.
10's across the board
SERVPRO promptly came out and cleaned a few spots I had on my carpet. Once it was dry they were finished. Great job.
Thanks! Great job!
I don't think the service could be any better than it was. Very grateful for the speed SERVPRO used to complete the job. The crew attacked the job with great speed.
The team did outstanding work. Very professional. Easy to work with. Very pleasant to have in our home. Made sure everything was spotless before they left. Fabulous Team! Very happy customer.
All team members were polite and easy to work with. Yolanda was so helpful, and so nice and helpful and patient to work with. Thank you.
Alex was friendly, professional, knowledgeable, prompt and very thorough at explaining the process. It came out perfect, awesome job.
The insurance agent suggested two different businesses; I went with SERVPRO of Pleasanton Dublin because Barry and Yolanda are very trustworthy people. I believe in doing business with local business in your town.
Greg is a great asset to your company. Appreciated all of his work and service and support. Even came out on New Year's Day to work on our home!
I would recommend to everyone. They made a horrible experience manageable with their understanding, professional attitude. They took control and we felt safe and protected.
SERVPRO of Pleasanton/Dublin I couldn't be happier with the response and quality of work both Larry and Barry have provided. They are extremely friendly and thoroughly helped us with drying out after our flood. I would not hesitate to call them again if needed nor wouldn't hesitate to recommend them to friends. A+ service! Fantastic!
Barry and Greg were professional and helped us every step of the way.
Greg is a gentleman. He is quite nice was very helpful in explaining the whole procedure. Larry was also very nice. Thank you so much.
If I could give them 10 stars I would! It does not get ANY better than this co. We had a major flood in our 2nd floor laundry room at 10pm on a Sunday, and impacted 7 rooms. I called the team thinking I'd leave a message, and get a call back Monday morning. I received a call back within 10 minutes. Barry walked me through how to lessen the immediate damage and to assess any dangers. Their level of care, service and attention to detail was superior.
What an amazing company to work with. Pat came on very short notice after my dog got a hold of a bottle of orange icing dye. It was a mess all over my carpet and Pat came with no notice at all. The stain is just about gone, if it's going to come out; these guys are the ones to get it out. I would definitely recommend them to anyone in need of some serious cleaning.
SERVPRO made a difficult issue so easy. Their customer service was superb from the office personnel to the field technician. Yolanda, Barry and Pat were all such a pleasure to do business with. Thanks SERVPRO of Dublin/ Pleasanton!
These guys are so helpful. I spoke with Barry, the owner, about my problem with a musty odor I've had for months and he bent over backwards to help me figure out the problem. I'm a DO IT YOURSELF kind of person and he gave me all kinds of great advice that I really appreciate. These are one of those companies where what they want to see most is not getting the most money out of you, but getting your problem solved.
SERVPRO was awesome! Owner Barry answered the phone directly and gave us endless advise about what to do about a mold problem that we thought we had. Pat is the one that visited us and was extra thorough in answering our questions and calming our concerns. We will be loyal SERVPRO customers as they treat you like family and are speedy with their service. Turns out we have no mold! We are very relieved because we have small children but will definitely call SERVPRO if other problems arise.
Greg and Barry were both gentlemen and the best. Highly recommend them to anyone. They went above and beyond my expectations. Thank You SERVPRO Of Pleasanton/Dublin For Water Damage Repair.
Greg Cook, gave us excellent customer service. He was prompt in his arrival times and handled an unfortunate situation with utmost professionalism. Would highly recommend SERVPRO Of Pleasanton/Dublin.
This is my second time I have used SERVPRO of Pleasanton/Dublin for water damage. I was impressed both times by the level of detail, thoroughness, communication and high quality of workmanship.
Inspired confidence that "it would be alright" even came on Sunday.
Extremely thankful for all their hard work and understanding. "Awesome"
Everyone went above and beyond to make both our Residents and our Staff comfortable. They completed the job quickly with as little inconvenience to the residents as possible. The entire crew and staff were wonderful to work with. Dependable and Reliable most importantly they were Professional.
We were very happy with all aspects of the service. We will definitely call SERVPRO Of Pleasanton/Dublin first for any future issues.